Read your terms of use

ShowingTime is
Zillow.

Source citations drawn directly from Zillow’s Terms of Use.

ShowingTime is owned by Zillow Group — the same Zillow that holds real estate brokerage licenses in multiple states, originates mortgages through Zillow Home Loans, owns title and escrow companies (the Spruce and Zillow Closing Services entities), and operates an insurance arm (Zillow Insurance Services). When you use ShowingTime, you agree to Zillow’s Terms of Use. Below is what that document actually says.

The Zillow companies named in Section 2.A
  • Zillow, Inc. — ZINC
  • Zillow Closing & Escrow Services CA
  • Zillow Group Marketplace — ZGMI
  • Spruce Land Services — title
  • Zillow Homes, Inc. — brokerage
  • Spruce West / Southwest / LA / AL
  • Zillow Home Loans, LLC — mortgage
  • Trulia, StreetEasy, HotPads
  • Zillow Insurance Services — insurance
  • Follow Up Boss — CRM
Download PDF →← Back to EZShown

How to read this document.Each of the four statements on the EZShown landing page is reproduced below, followed by the specific section of Zillow’s Terms of Use that supports it and the operative language from that section. Page references are to the Terms of Use updated October 28, 2025, retrieved from zillow.com/corporate/terms-of-use.

The contract you’ve already signed

What ShowingTime users agree to.

Four provisions in Zillow’s Terms of Use that materially affect any real estate professional using ShowingTime. Each statement is paired with its source section and the operative language as it appears in the ToS.

i.

Zillow gets an irrevocable, perpetual, royalty-free, worldwide license to your listings, photos, and uploaded content — with the right to sublicense those rights.

Source
Section 7.A — User Materials
What the ToS says
By uploading or otherwise providing User Materials to the Services, you grant Zillow “an irrevocable, perpetual, royalty-free worldwide license” to use, copy, distribute, transmit, publicly display, reproduce, edit, modify, prepare derivative works of, and translate those materials — “in connection with the Services or in any other media” — plus the right to sublicense those rights to the maximum extent permitted by law.
ii.

Zillow’s Terms of Use reserve the right to receive and store the content of text messages routed through their platform.

Source
Section 19 — Consent to Communications
What the ToS says
Zillow uses a third-party “Communications Service” to track text messages between users and real estate professionals. As part of that process, Zillow and the Communications Service “will receive in real time, and store, data about your... text message, including the date and time... your phone number, and the content of the text message.”
iii.

Your buyers can be routed to Zillow’s affiliated mortgage, title, escrow, and insurance services — and Zillow may receive a financial benefit from the referral.

Source
Sections 2.A & 8.B(i) — Affiliated Business Relationships; Referrals and Lead Sales
What the ToS says
Section 2.A names the affiliated entities (Zillow Home Loans, Zillow Insurance Services, Zillow Closing & Escrow Services CA, the Spruce title companies) and states that referrals between them “may provide the referred company... with a financial or other benefit.” Section 8.B(i) confirms the same applies when buyers are connected to affiliated mortgage, title, escrow, or settlement services.
iv.

As a real estate professional using ShowingTime, you contractually represent and warrant that you have obtained every client consent required to share their data.

Source
Sections 4.A & 7.A — Pro Use; User Materials
What the ToS says
Section 4.A: when using Zillow’s Services in a professional capacity (“Pro Use”), you “represent and warrant that you have obtained all required authorizations and consents from your client.” Section 7.A applies the same standard to any uploaded materials — including “all permissions required under applicable privacy and intellectual property law.”
A different model

EZShown does one thing: showings.

Your content stays yours. We claim no license to it beyond what’s needed to run the service. Showing-coordination texts route through our platform — but we don’t share them across affiliates, sell them to lead buyers, or feed them into a consumer portal, because we don’t have any of those.

We’re not a brokerage, lender, title company, or insurance carrier. We don’t sell leads. We minimize what we collect, so there’s less to expose.

The line

EZShown is your tool, not your competitor.